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El Turco Barbería

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Shipping Policy

Shipping Policy

Last updated: November 2025
Operated by: The House of El Turco LLC
Contact: administracion@elturco.pe

Order Processing

All orders are processed once your payment is confirmed through Stripe.
Orders are typically fulfilled within 1–2 business days (Monday–Friday, excluding holidays).
You will receive an email with tracking information as soon as your package is shipped.

If your order is placed after 3:00 PM (EST), it will be processed the next business day.

Shipping Carriers & Rates

We currently ship orders across the United States using FedEx and UPS.
Shipping rates are automatically calculated at checkout based on real-time carrier rates, destination, and package weight.
You’ll be able to select your preferred carrier and delivery speed during checkout.

We do not currently offer local pickup or international shipping outside the U.S.

Tracking & Dispatch

Once your order is ready for dispatch, tracking and logistics are managed through our warehouse system, Rackseeker.
You’ll receive a tracking number via email once your package has been scanned into the carrier’s network.
You can follow your order’s journey directly through the carrier’s website.

Delivery Times

Estimated delivery times are:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

Delivery times may vary depending on carrier performance, weather conditions, or holiday volume.

Shipping Address

Please make sure your shipping address is complete and accurate before confirming your order.
We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.
Once an order has shipped, we cannot make address changes.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us at administracion@elturco.pe within 7 days of delivery (or the expected delivery date).
We’ll open a claim with the carrier and do our best to resolve the issue quickly.

Questions

If you have any questions about your order or shipping status, contact our support team at administracion@elturco.pe with your order number.